Why SERVPRO Is a Customer Favorite in Ft. Lauderdale for Mold Remediation

1/18/2022 (Permalink)

SERVPRO of Ft. Lauderdale is thankful for their customers, and is always here to help.

Another Pleased Ft. Lauderdale Customer after SERVPRO Cleanup and Restoration

Our owners/operators at SERVPRO of Ft. Lauderdale South, Michael & April Panster, are firmly ingrained in the belief of providing excellent customer service. Reviews like the one below amplify this sentiment--get the job done right while recognizing our clients' concerns. We proudly serve our neighbors during stressful events. We Are Here to Help.

We live out of the country and arrived back at our apartment, the week before Christmas and New Year's, after being away for 6 months, to find our entire place covered in mold. I was given the name of SERVPRO from our insurance broker...the BEST piece of information given to me..EVER!! Stefhany came up the following morning and set things in motion immediately!! She arranged for someone to come inspect the place and we were given an immediate assessment of the situation. We were scheduled with a crew of 4 people arriving within 2 days to start the cleanup. They spent a total of 6 days cleaning our place from top to bottom. Stefhany also gave me the name of a dry-cleaning company to help with further cleaning of my soft fabric that couldn't be laundered. EVERYONE who I dealt with were AMAZING!! The people in the cleaning crew were eager to answer any questions we had and dealt with anything we had concerns about. Everyone we dealt with were so helpful and efficient at enabling us to resolve this situation as quickly and painlessly as possible. I HIGHLY recommend SERVPRO to anyone who has to deal with mold or any of the other situations like this that may come up. Thank you, thank you for all your help!!

Shelley R.